Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: Economical delivery with tracking
- Express Shipping: Faster delivery with priority handling
Shipping Destinations
We ship worldwide to most countries. If your country is not available at checkout, please contact us for assistance.
Shipping Rates
Shipping rates are calculated based on the destination, weight, and shipping method selected. Free shipping is available on qualifying orders — please check our current promotions.
Delivery Timeframes
Estimated delivery times are provided at checkout. Please note that these are estimates and not guaranteed. Factors such as customs clearance and local carrier delays may affect delivery times.
Tracking
All orders include tracking information sent to your email once your package is dispatched.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@novafabric.shop. We will work with the carrier to resolve the issue.
International Shipping
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the buyer’s responsibility.